Terms and Conditions

The services are offered to the traveller (referred to as the 'client' in this agreement) conditioned upon acceptance without modification of all the terms. The client is requested to read these terms carefully. By accessing or using the services or contacting LocoTrails (OPC) Pvt Ltd, the client agrees that the terms then in force shall apply.

By making a booking with LocoTrails and/or depositing payments for the tour and travel services (the 'Tour') the Client confirms to having carefully read, understood and accepted these Terms of Service.

1Bookings

Visitors on the Website/Clients are requested to fill the Enquiry Form with all necessary fields mentioned there and submit the same to be sent to LocoTrails. Upon receipt of the booking request or travel enquiry, the Client will either be directed to the Payment site or (in case of customization or otherwise) a travel consultant from LocoTrails will get in touch with the Client with the relevant information and best available offers for the desired tour package or travel services.

2Payments & Invoices

All payments are made electronically on the Website through the payment gateway services provided by the Third Party Service provider engaged by LocoTrails. Invoice and Taxes: An Invoice is issued for all Tour bookings post the confirmation. All rates mentioned on the Website or on email quotes are exclusive of all applicable taxes.

3Travel Management Services / Process

A. Travel Services

LocoTrails curates, manages and enhances the Travel experiences of the Client. In this process, it aggregates the services of various on-ground and other partners (Local Service Providers) to facilitate a smooth travel experience for the client. LocoTrails, thus, does not own or operate any of the Services of these business partners.

4Cancellation and Refunds Policy

All cancellations must be intimated to our office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as 'cancellation request'. Cancellations for the independent/individual tour services should be made with a notice of not less than 30 days prior to the date of commencement of the Trip.

Cancellation & Refund Policy

  • More than 60 days before departure: 50% refund
  • 45 – 30 days before departure: 30% refund
  • Less than 30 days before departure: no refund

5Change in the Price of the Tour

All Tours are subject to availability and the price/deals are subject to change without prior notice. LocoTrails retains the right to cancel/amend or withdraw any price/deal/offer without assigning any reason.

6Obligations of the Client

Each Client shall solely be responsible for their own actions. Certain activities in the trip may be harmful, dangerous for some of the Clients. It is however the responsibility of each such Client to take sufficient precautions and safeguards.

7Assumption of Risk

By registering for a LocoTrails Tour, the Client acknowledges, especially in case of tours which have an 'adventure' component, that they are aware that some Tours involve potentially dangerous activities, some in remote areas of the world, with a risk of illness, injury, or death which may be caused by forces of nature, illness, or by willful or criminal conduct of third parties or by terrorism.

8Exclusion / Removal from the Tour

At any given time, during the Tour, if the Client engages in illegal or undesirable behavior or does not comply with the reasonable instructions and policy of the Local Service Providers or jeopardises the safety of other clients, guides, drivers etc, they may, at LocoTrails's discretion, be excluded / removed from the trip immediately.

9Unutilized Services

LocoTrails (OPC) Pvt Ltd, its staff, management, partners or representative do not bear the responsibility or liability of making refund for any un-utilised service/s. It is to be noted strictly that after the start of the trip no refund is possible for whatsoever reason.

10Special Schemes, Discounts and Offers

None of the two (or more) schemes/ offers / deals (including loyalty discount, last minute discount, early bird discount etc) can be clubbed with each other or any other offer. All such schemes and offers introduced by LocoTrails are only promotional offers and the terms of the scheme/s can be changed anytime thereafter without assigning any notice.

11Force Majeure

The Client agrees that there can be exceptional circumstances where LocoTrails or the Local Service Providers like the airlines, hotels, the respective transportation providers or concerns may be unable to honour the confirmed bookings due to various reasons like climatic conditions, labour unrest, insolvency, business exigencies, VIP movement, government decisions, operational and technical issues, route and flight cancellations or any other emergency beyond the parties' control.

12Limitation of Liability

Without prejudice to whatever is stated above, the maximum liability on part of LocoTrails arising under any circumstances, in respect of any services offered, shall be limited to the refund of total amount received from the Client for availing the services less any cancellation, refund or others charges, as may be applicable.

13Indemnification

The Client agrees to indemnify, defend and hold harmless LocoTrails and/or its affiliates, local partners, from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by LocoTrails and/or its affiliates or local partner.

14Exclusive Jurisdiction

All suits in connection with, or incident to, this Agreement shall be litigated, if at all, in the courts of the Bangalore, Karnataka, India, to the exclusion other courts of any other state/country.

15Supercession

This Agreement constitutes the entire understanding between the Parties and supersedes all prior negotiations, commitments, representations, communications and agreements relating to this Agreement either oral or in writing except to the extent they are expressly incorporated herein.

17Contact / Communication

Name: LocoTrails (OPC) Pvt Ltd

Phone: 7093939379

Email: bookings@locotrails.com

Website: www.locotrails.com

Address: 128, Main Road, Sampath Nagar, Erode - 638011

If you have any questions about these Terms, please contact us.

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