🧭 Help Centre

Your journey with LocoTrails should be exciting, not confusing.

We're here to answer your questions, solve problems, and guide you every step of the way.

🚨 Need Urgent Help?

If you're currently on a trip and need immediate assistance, please call or WhatsApp us at:

📞 +91-7093939379/9585991809

We're available 24/7 for all active travellers.

Head to our Destinations/Journeys page, share your preferences, and we'll take it from there.

Absolutely. All our trips are curated based on your interests, budget, and travel style.

You tell us what you like—we plan everything and keep the destination secret until you're about to leave!

We'll send you a secure payment link via email or WhatsApp after finalizing your itinerary.

Yes. We use encrypted, PCI-compliant payment gateways. Your data is never stored on our servers.

We'll share the cancellation policy before you book. If you're unhappy with a trip, our planning fee for your next one is on us.

We'll send a detailed checklist tailored to your destination, weather, and experiences.

It's not mandatory but highly recommended—especially for adventure trips.

While we don't book flights or process visas, we're happy to guide you through it.

We'd love to hear from you. Drop us a line at hello@locotrails.com or DM us on Instagram.

You can review us on TripAdvisor, Google, or just share your story with us. Your words help others discover the magic of LocoTrails.

Check out our FAQs or drop us a message:

📱 WhatsApp: +91-7093939379

📍 Instagram DMs: @loco_trails

🧵 Join our travel community: Weekly meets, travel stories, and insider tips.

We're real people. No bots, no tickets, no auto-replies.

Just thoughtful answers, from one travel lover to another.

Let's make your next adventure extraordinary.