Privacy Policy & Data Protection

1Information Collection, Use & Sharing

We collect personal information from you when you register, enquire about a trip, or use our services. This may include your name, email, phone number, postal address, and any travel preferences or requests.

We use this data to:

• Respond to your inquiries
• Deliver and improve our services
• Customize your travel experiences
• Keep you informed about upcoming trips, new offerings, or updates (unless you opt out)

We do not sell or rent your data to anyone. We may share it with our trusted local partners only when needed to plan or deliver your travel experience (e.g., to book accommodations, activities, or transportation).

2Working with Travel Partners

To ensure a seamless travel experience, we collaborate with destination experts, local hosts, and service providers. If you book a trip through us, we may share relevant details (like your name or dietary needs) with these partners—only as necessary and strictly for the purpose of your trip. They are not allowed to use your data beyond that scope.

Please note, this policy does not apply to third-party websites or businesses not owned or operated by LocoTrails.

3External Links

Our Website may contain links to external websites we believe you might find interesting. However, we do not endorse or take responsibility for the content or privacy practices of those sites. We encourage you to read their privacy statements when you leave our site.

4Cookies

We use cookies to enhance your browsing experience and understand how you interact with our Website. Cookies are small files stored on your computer that help us:

• Remember your preferences
• Improve site functionality
• Track anonymous usage statistics

You can modify your browser settings to block cookies, though it may affect your experience on the site.

5Google Analytics

We use Google Analytics to understand how users interact with our Website. This involves anonymous tracking of your usage behavior (including IP address), which is processed by Google on our behalf. You can read how Google protects this data at: Google's Privacy Policy.

6Your Rights

You're in control of your data. At any time, you can:

• Request to view the data we hold about you
• Ask us to correct or delete any information
• Opt out of future communications
• Express concerns about our data usage

You can reach us at hello@locotrails.com.

7Data Security

We take your privacy seriously and have implemented robust technical and administrative safeguards to protect your information.

For online payments, we use a secure third-party payment gateway (e.g., PayU) that is PCI-DSS compliant and uses 128-bit SSL encryption. We do not store your payment details. The gateway provider securely stores and encrypts your data. Our team never has access to your full credit card or banking information.

Access to any personal data is limited only to authorized team members who need it to serve you—such as customer support or operations. All sensitive data is stored on secure servers.

8Changes & Updates

This Privacy Policy may be updated as needed. All changes will be posted on this page, so we encourage you to review it from time to time.

9Reach Out to Us